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The Servant as Leader - Robert K. Greenleaf

I first came to learn about Servant Leadership during my time working with a very forward-thinking connection in the British Civil Service. It immediately had a profound impact on me, both as leader and follower, and the implications of this thinking applied in wider business settings really energised my training approach and style. It’s with some dismay that now over 20 years later, this ground-breaking, insightful and powerful understanding of relationships and communication is still underground and certainly under-utilised practice.  That said, I can confirm, as a professional assessor of management style and application that those I have considered to be strong and effective leaders (based on performance data) have all, to a fault, displayed consistent Servant Leadership qualities as described here. What follows is an introduction, put in far better context than I could muster. Thank you Mr Larry C. Spears for allowing me to share a summary of his 10 Characteristics and of cour...
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Career Path or Pit

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  The Career Path: a potato-based factual tale My first few days at the Bolivian Potato Company were a hardcore mix of induction training, colleague meet and greets and senior management palm pressing. Eight-hour days of back to back, non-stop, relentless walking around, punctuated with systems and workflow process bombardment. When my laptop and log in details finally arrive d (week three), it was quite a relief to be left alone for 5 minutes and feel like I was actually doing some work. Time, as it tends to, passed. I did my bit, shouldered my load and at times carried water for others. Time continued to pass; line managers came and went and I was blessed to have one, but in the main cursed with the others.     One grey morning in late March, waking to my tweety birdsong alarm, I realised I was now five years in and had gone absolutely nowhere. As I gazed deep in to my decaf latte , starting to question my dreams of potato corporation world domination, m...
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Forest for the Trees (The Great Race - Pt2)

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The main culprit in what I call The Great Race (to the bottom) is commerce. I don’t just mean supply chains strangling manufacturers and service providers, nailed to the wall by partners who enforce lower prices so shareholders enjoy bigger profits. Well, maybe I do mean that, but let’s begin with a story about shoes… Once upon a time (not so long ago), a man went to buy a pair of shoes. He had no preferred style in mind, just something that would be comfortable on both his feet and wallet. Being a shrewd sort, the man set himself a budget of £60. The discount store offered low quality, mass produced shoes at £30, whilst a pair from a shoemaker would cost £80. The salesman at the discount store suggested that whilst his shoes were of lower quality, the man could buy two pairs, in theory lasting twice as long! The shoemaker explained that his higher quality shoes not only lasted longer than both pairs of discount shoes, once broken in, they would provide a level of comfort that made wal...
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